You are currently browsing the archives for the Rants category

Vodafone Customer Service

June 20, 2009 Rants
3 comments

Yesterday I went out and bought an iPhone 3G-S
I have been with vodafone for over 3 years, paying £60+ a month, and have never had an issue
But I need an iPhone for work (to-do lists, project plans, mobile email etc..) and its not available on Vodafone so I had to cancel

Upon ringing the cancellation team the gentleman who answered my called asked me why I was leaving – so I said because i’d bought an iPhone

He then said “so you bought the old one”
me – “no I bought the new one that came out yesterday”
him – “no thats the old one – a new one comes out july 1st”
me – “no that came out yesterday – I already have it”
him – “oh so they brought it out early then”
me – “no not really, it was out yesterday”
him – “have you looked at the new google phone because its much better than the iPhone”
me – “I don’t really want to be told that you think i’ve bought the wrong phone I just want to cancel the contract’

AND HE HUNG UP!!
Continue reading →

08450 264628

April 22, 2009 Cars / Rants
2 comments

I made the horrible, horrible mistake of buying a phone from Phones4U 3 long years ago.
18 months ago when my first contract with them was coming to an end, I started getting daily phone calls (up to 5 a day) from 08450 264628
When I answered a young chavvy sounding lad, who kept calling me “mate”, informed me he was calling from Phones4U head office to offer me an upgrade deal

I was in Lincoln at the time, ironically heading to the Phones4u store to upgrade anyway. So I told the lad that I would just do it in store so I could look at the phones.
“We can do you a better deal than the shop mate, cos we work at head office”.. hrmmm
I hung up and told the guys in the store what had happened, and they said the number wasn’t Phones4U and they weren’t sure who it was.
The number then rang again… I told them they weren’t who they said they were. The lad then told me my name, address, date of birth, mobile phone I had, and contract I was on…

WOW what a complete failure in confidentiality on Phones4U and/or Vodafones behalf!!

I eventually took an upgrade in-store, and informed the lad who kept ringing that I had already upgraded. The calls eventually stopped

Fast forward another 18months… I’ve now had 81 calls in the last week from this number.
I originally explained I wasnt interested in another phone, or changing my contract. But that got me a very angry “What so you dont want to save money then?” Grrr..
So then I started just cancelling the call, then answering the call but not speaking to see if that would stop them ringing.. it didn’t.
I then tried random swearing down the phone, and eventually today I’ve resorted to waiting till they speak then smashing the phone into the desk over and over until they hang up

So enough being well and truly enough, I rang vodafone to get a block put on this number.
After 5 minutes on hold I get a customer services woman who politely informs me “I don’t think we can block numbers, let me talk to a colleague”, and then put me on hold for 15 minutes until I got bored and hung up

The level of sheer incomptence on the behalf of primarily Phones4U, but also Vodafone, as a service provider is ASTOUNDING

My contract ends in June, I have no intention of renewing it whatsoever. I will be taking £345 of my hard earned cash to the nearest O2 store and walking out with an iPhone. I sincerely hope anyone reading this who works at whatever company resides behind the 08450 264628 has to spend a week trapped in a closet listening to a permanent repeat of “The greatest elevator music ever”! Grrrrr

Modern families

September 16, 2008 Rants
4 comments

Why is it that todays families think the best way to bring up a kid is to drive them home at 4pm from school, stick them on a pushbike and then lock the door – leaving them to cycle up and down the street – and more importantly leaving them to sit in the tunnel which runs UNDER my front room, and shout about while I’m trying to work?

What happened to actual parenting. I don’t remember my parents throwing me out on the street to cycle around dodging cars as people come home from work.. until 7pm.. then stuffing some food in me and sending me to bed

If people don’t want to be lumbered with kids – why have them in the first place?
I hate kids, cant stand them, they make my blood boil after about an hour… so I’ve never had any.. wasn’t a difficult choice.

What do these parents do while their kids are cycling about as mobile targets for my bonnet? Well one of them seems to enjoy thrashing a stupid remote control car up and down past my house, obviously failing to realise he’s actually not 8 anymore. The other one sits and has a fag and listens to a bit of hardcore out his rover sound system so loud that my windows shake in the house.

I pray for winter when its too cold for these kids to play outside, before they have to watch me beat their dad to death with a 12″ subwoofer freshly ripped from the boot of a rover!

Womens fashion

August 6, 2008 Rants
3 comments

What the hell has happened to womens fashion in the last few years

I was just reading an article from Digg (here) and realised im not alone hating most of womens current fashions

Every day I walk around my local town for lunch and rarely see a good looking woman. Occasionally I will see someone who stands out, someone who genuinely wears clothes that flatter there natural shape, and it makes me smile.
Because they stand out in a sea of trend-following sheep

Fake Tan / Foundation
You shouldnt be orange, ever. Its just not a good look. Use a little foundation if you want to even out your natural tones. Dont put it on with a trowel!

Massive Sunglasses
This one has always confused me, its like half the female population of the world want to be Paris Hilton. Yet every woman I speak to think she’s a brain dead bimbo whore. So errrr yeah good role model there

Belts around your rib cage
I dont get it. They’re not holding anything up. Are they supposed to make you look slim with big boobs? Wearing them over a pregnancy dress makes me want to gouge my eyes out

Ugg boots / Crocs
No no no no no no no no no no no no arrrgghhh

3/4 Length trousers
I have spent a lot of my life in a pub with mates talking about women, and I have never once heard someone say “You know what turns me on about women, not their arse or tits, but there calf muscles”
Why show off the bottom quarter of your legs??

Shorts over tights
Jesus nothing winds me up more than this – usually accompanied by boots of some sort
I once asked a girl why and she said it was too cold for shorts. Well when men are too cold for shorts we wear trousers – it works out pretty well for us and doesnt combine 2 completely different weather-based items of clothing in a retarded way
If I went out this saturday wearing my board shorts over the top of my jeans Im fairly sure I’d be locked up for being a mental

Maybe im getting old? :)

← Older Entries
Newer Entries →